Senior Primary Care
—
Help seniors thrive in body, mind and spirit

Patients receive the highest level of primary care at CenterWell

Our teams focus on the unique physical, social and emotional needs of seniors, with a whole-person approach to care. That means understanding individual needs, addressing chronic conditions and helping our patients thrive in their communities. Join a team that works together with a sense of purpose—and a sense of community—in everything we do.

Senior Primary Care careers

At the heart of the CenterWell Senior Primary Care® experience are our cross-disciplinary care teams who collaborate seamlessly to put patients at the center of their care. By shortening wait times and lengthening appointments, we foster closer, more meaningful relationships between patients and their providers. We treat patients with the respect their years have earned and address their unique challenges—from chronic conditions to loneliness to housing insecurity—helping them achieve their best physical, emotional and social wellness.

We believe patients can become active participants in their health. We also believe in the power of community, which is why our centers offer free activities, education and social events. We deliver much more than advanced medicine. We deliver a model of care that is holistic, senior focused and fully engaged in our patients’ lives. Care at CenterWell may include everything from scheduling appointments and fitness sessions to managing prescriptions to treating each patient like the family they’ve become.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Federal Contractor Labor Notices | Federal Labor Notices

Practice Support (Pinellas Care Center)

The Villages, FL

Full Time

Pinellas Care Center, 2485 Pinellas Place, The Villages, FL

Experienced

Our Full-time Benefits

Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

Hiring Event
Please bring your resume and join us:

Friday, May 15^th from 9:30 AM to 1:30 PM at CenterWell Administrative Office (6503 Powell Road, The Villages, FL 32163) – RSVP’s are encouraged through Eventbrite at https://bit.ly/45bEpvS

Responsibilities:

Practice Support I – Non-exempt position responsible for patient facing, non-clinical, Practice Support functions, within a Care Center.

Duties and Responsibilities may include, but are not limited to:

Perform all job requirements utilizing core values:
- Service – We exceed the expectations of our patients and one another.
- Quality – We strive for excellence in all that we do.
- Stewardship – We are accountable for the health outcomes of our patients and the financial outcomes of our business.
- Innovation – We seek continuous improvement by finding or creating a better way.
- Teamwork – We respect, support and value each other to achieve our common goals.
- Passion – We are excited about our mission and enjoy the work we do together.
Navigate proficiently through EHR.
Schedule patients appropriately and accurately utilizing scheduling software (i.e.Radix).
- Various scheduling includes in person, electronic, no shows, etc.
Use customer service principles and techniques to assist patients calmly and professionally.
Serve as point of contact for patients entering and leaving the care center.
Manage new patient process per current workflow.
Collect all payments due at time-of-service.
Communicate with other departments as needed.
Pre-visit Planning:
- Conduct insurance verification and eligibility for services.
- Update patient demographics.
- Utilize insurance portals to verify eligibility.
- Collaborate with Eligibility & Benefits department.
- Communicate with patients to resolve insurance verification discrepancies.
Ensure all documents are processed accurately per current policies and procedures.
Comply with all Villages Health compliance and privacy and security policies and ensuring all HIPAA protocols are followed to ensure patient confidentiality.
Reconcile cash and other patient payments and verify with the daily financials.
Other duties as assigned.

Education/Experience Requirements:

High school diploma or equivalent; some college preferred.
Minimum one year clerical/billing experience in a health care organization.
Knowledge of clinic policies and procedures and overall understanding of medical office flow.
Proficient skills in computer programs.
Customer service skills.
Skillful in multitasking, prioritizing, and organizing.
Ability to communicate effectively and work with others.
Ability to communicate calmly and clearly with patients.
Ability to understand and interpret policies and regulations.
Ability to read and interpret medical charts.
Ability to examine documents for accuracy and completeness.
Operate standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc.

Salary: $15.36-$19.22

Salary is commensurate with experience.

Questions? Contact us at [email protected]

Note: A background screening will be required for candidates hired. For more information about the Background Screening Clearinghouse managed by the Agency for Health Care Administration (AHCA), go to https://info.flclearinghouse.com.

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I certify that I have read and understand the applicant instructions included with this application and that the answers given by me to the foregoing questions and statements made by me are complete and true to the best of my knowledge and belief.

I understand that any false information, omissions, or misrepresentations of facts called for in this application, whether on this document or not, may result in rejection of my application or discharge at any time during my employment.

I understand that CenterWell is an equal opportunity employer and does not unlawfully discriminate in employment and this application form is intended for use in evaluating my qualifications for employment and that this application is not an offer of employment.

I further understand that if hired, my employment will be considered "at-will" and that my employment may be terminated for any reason, with or without cause or notice, at any time by me or the Company and that this application is not intended to constitute a contract of continued employment.

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Senior Primary Care — Help seniors thrive in body, mind and spirit

Patients receive the highest level of primary care at CenterWell

Senior Primary Care careers

Practice Support (Pinellas Care Center)

Apply for this position

Senior Primary Care
—
Help seniors thrive in body, mind and spirit